We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Too young (account creation failed)-SOLVED

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 7 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

when creating firefox account, i entered 0 as my age, because i saw no reason for ffox to ask for this private info. after that, firefox told me i am too young to have an account and there was no way to go back!

just another horrible act on ffox part that does not surprise me at all after seeing so many :(

if this happens to you, here is the solution: find the firefox cookies and delete them (see image)

when creating firefox account, i entered 0 as my age, because i saw no reason for ffox to ask for this private info. after that, firefox told me i am too young to have an account and there was no way to go back! just another horrible act on ffox part that does not surprise me at all after seeing so many :( if this happens to you, here is the solution: find the firefox cookies and delete them (see image)
Screen ƒe photowo kpe ɖe eŋu

All Replies (1)

more options

I think that it should normally possible to close and restart Firefox to recover from this mistake.