Locked out of Google Account
Hello Mozilla community.
I have been locked out of my Google account. When I try to log in I get to the Verify its you screen. I click next and it takes me to, "You’ve been signed out for your protection", page. I click continue and it takes me to the account recovery page. I enter my password and get the message: "Google couldn’t verify this account belongs to you".
I've uninstalled Mozilla and reinstalled the latest version. I've added no add-ons and tried agin with no sucess.
I was able to access my account using Google Chrome wiht no issues. Can you help please?
All Replies (1)
Try forgetting the site and clearing your browser cache. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox