Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Importing passwords / bookmarks from chrome say its successful but didnt actually do anything

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ Terry

fatperson123123123
fatperson123123123
more options

Google Chrome is closed and ive checked task manager to make sure that its not open in the background.

I choose my main account from google chrome and choose to import passwords and bookmarks and it says that it successfully imported it but my passwords and bookmarks are not showing up on mozilla.

Google Chrome is closed and ive checked task manager to make sure that its not open in the background. I choose my main account from google chrome and choose to import passwords and bookmarks and it says that it successfully imported it but my passwords and bookmarks are not showing up on mozilla.

All Replies (1)

Terry
Terry
more options

You may have to export (from Google Chrome) the bookmarks as an .html file and the passwords as a .csv file then import those into Firefox.

You could check quite quickly whether there is a problem with your profile preventing you from importing the data by creating another profile.

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile