Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Always 25 unread emails in unified view, but no emails are unread

  • 2 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 23 views
  • Nuɖoɖo mlɔetɔ laurent30

more options

For some time now, Thunderbird unified folders always display that there are 25 unread emails, but none of them are unread in the listed emails. If I go to the individual accounts, I also can't find any unread emails.

Any idea what could be done to narrow down the issue and find these emails?

For some time now, Thunderbird unified folders always display that there are 25 unread emails, but none of them are unread in the listed emails. If I go to the individual accounts, I also can't find any unread emails. Any idea what could be done to narrow down the issue and find these emails?
Screen ƒe photowo kpe ɖe eŋu

All Replies (2)

more options

I have sometimes found that these steps do it: - untick unified folders - exit TB - in profile Mail folder, delete 'smart mailboxes' (or rename to be safe) - restart TB - tic unified folders.

more options

Brilliant, that worked. Doing that revealed a thread of 25 emails from 01/01/1970, which I could then delete. Thanks a lot for the help!