Columns Settings Keep Resetting
Currently running 102.8.0 on macOS 13.0, but I've had this issue [since upgrading from TB v68 to version 78.5.1] ever since upgrading from TB v68 to version 78.5.1 on macOS 10.14.6.
The short version is that my "From" column keeps disappearing. See here:
https://www.youtube.com/watch?v=0-NoRw6-ibU
This video shows how I right-click the column headers to enable the From column, and it appears correctly. But then I select any other mailbox, and when I return to the original mailbox, the From column disappears about 1/10th of a second later.
The long version is that it's the same for all my mail folders in all my accounts. No matter how I attempt to change which columns are visible and in what order, they always revert to the same old layout when I click to another mailbox and then return to the one I just edited.
Things I've tried that didn't improve anything:
- I started up in Safe mode, with all add-ons off.
- https://support.mozilla.org/nl/questions/1381677, disabled all add-ons, and reset toolbars and controls.
- https://support.mozilla.org/en-US/questions/1386480?page=2 and allowed TB to re-create them
- https://support.mozilla.org/en-US/questions/1386480?page=1 and allowed TB to re-create it.
- I bought a new computer and imported the old profile.
As with the other posters with this same problem, my back end is SmarterMail [Professional Build 8125 (Mar 31, 2022)], and that's not something that's under my control to change right now.
All Replies (2)
deleted
steven64 trɔe
Trying to fix my links:
Things I've tried that didn't improve anything:
- I started up in Safe mode, with all add-ons off.
- Restarted in Troubleshooting mode, disabled all add-ons, and reset toolbars and controls.
- Deleted my .msf files and allowed TB to re-create them
- Deleted my session.json file and allowed TB to re-create it.
- I bought a new computer and imported the old profile.
steven64 trɔe