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Not Saving Login & Password

  • 2 ŋuɖoɖowo
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I tell firefox to save login and password for my homepage and yahoo on my desktop. But if I turn off the computer the next time I log in the username and password are not saved, even though I told it to save it the day before. Settings are set right in Privacy and Security. Have this problem on my desktop, running Win 10, using Norton Security, but do not have issue on laptops. Please advise on how to get Firefox to save login and passwords for this computer.

I tell firefox to save login and password for my homepage and yahoo on my desktop. But if I turn off the computer the next time I log in the username and password are not saved, even though I told it to save it the day before. Settings are set right in Privacy and Security. Have this problem on my desktop, running Win 10, using Norton Security, but do not have issue on laptops. Please advise on how to get Firefox to save login and passwords for this computer.

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Screenshot of you save preferences.

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Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" to clear cookies keeps cookies with an allow exception
    in 102+ version toggling this setting makes changes to the "Clear history when Firefox closes" settings and those settings prevail
  • using "Clear history when Firefox closes" in Firefox 102+ honors exceptions and keeps cookies with an allow exception, previous versions removed all cookies

Make sure to keep the "Site settings".

  • clearing "Site settings" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings