Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Mozilla Firefox Browser "Update Failed"

  • 3 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Terry

mixx
mixx
more options

We have a proxy server and requested already to whitelist the https://aus5.mozilla.org & http://download.mozilla.org/ but still, we can't manage to update to the latest version. Do we have the complete lists of servers that we can add to our proxy server, to have it whitelisted?

We have a proxy server and requested already to whitelist the https://aus5.mozilla.org & http://download.mozilla.org/ but still, we can't manage to update to the latest version. Do we have the complete lists of servers that we can add to our proxy server, to have it whitelisted?
Screen ƒe photowo kpe ɖe eŋu

All Replies (3)

willjoe24421
willjoe24421
more options

Check for updates after restarting the computer This error can also occur if you share your computer with other users, and another user's account is still logged in with Firefox running. The easiest way to resolve such problems is to restart your computer. Once the computer starts up again: Start Firefox.

Regards, Diana

richardnharrison
richardnharrison
more options

It does appear to be a problem for the developers/support team to categorically state a list of URLs the browser needs to have allowed through a proxy server for its update service to function.

The only answer i have found that recommends any URL is https://support.mozilla.org/bm/questions/1224757

Terry
Terry
more options

Firefox Settings suggests .mozilla.org as an exception. Can you add that to the whitelist on your proxy server?