We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Firefox is displaying different language/code on parts of website

Katie
Katie
more options

Hello,

On some websites Firefox is displaying strange text/characters. I've tried refreshing and troubleshooting, I've uninstalled and reinstalled, and the problem was fixed for about 24 hours, and now it's back. I have confirmed my language is sent to English.

Has anyone experienced this? And if so, how did you fix it?

I don't want to use another browser, but at this point it looks like I'm going to have to. Everything displays properly on Chrome.

Hello, On some websites Firefox is displaying strange text/characters. I've tried refreshing and troubleshooting, I've uninstalled and reinstalled, and the problem was fixed for about 24 hours, and now it's back. I have confirmed my language is sent to English. Has anyone experienced this? And if so, how did you fix it? I don't want to use another browser, but at this point it looks like I'm going to have to. Everything displays properly on Chrome.
Screen ƒe photowo kpe ɖe eŋu

All Replies (3)

Katie
Katie Biabia la
more options

Another example:

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

It looks like Firefox is having a problem with a specific font, but it's hard for me to tell from the screenshots what font is intended to be used. To inspect that on your Firefox, you could try this method:

(1) Right-click the problem text and choose Inspect

Firefox should open the developer tools panel to the Inspector tool. After several moments, it should highlight the right-click element in a tree diagram of HTML code.

(2) On the right side of the inspect, after Layout Computed Changes Compatibility there should be a Fonts heading (either visible on the bar or behind the triangle to open the drop-down list). Switch that to Fonts.

Firefox should display the name of the font the page wants it to use, as well as additional file name information if it is substituting the font.

What do you see there?

More info on the Font Inspector feature: https://firefox-source-docs.mozilla.org/devtools-user/page_inspector/how_to/edit_fonts/index.html

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

You probably know this, but just in case: with a one-button mouse, you can use Ctrl+click for what Windows people call right-click.