Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Can't download or print from gmail on my desktop using firefox browser

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

anthonybartlettmarketing
anthonybartlettmarketing
more options

Before updating my firefox browser I was able to download and print from gmail. Now this week I can't download docs or print from my gmails. When I open chrome browser I can do both. Can't find any settings that have changed. Ideas?

Before updating my firefox browser I was able to download and print from gmail. Now this week I can't download docs or print from my gmails. When I open chrome browser I can do both. Can't find any settings that have changed. Ideas?

All Replies (2)

Terry
Terry
more options

I'm not seeing the issue. You could try deleting Cookies. If that doesn't work, try right-clicking the site in History then Forget about this site. Make sure you have a backup record of your user name and password before doing that because they will be forgotten also.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history

If neither of those fixes the issue, try restarting in troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Boot the computer in Windows Safe Mode with network support to see if that has effect.