Can't log into my Proton Mail account when I'm in Firefox
Hi -- I'm committed to Firefox as my browser, but I'm having a significant issue. I access my Proton Mail account from Firefox, but for a couple of weeks now I can't log into Proton Mail from Firefox. The browser won't even load the Proton Mail login page; it just spins and a message "Waiting for mail.proton.me" is visible in the lower corner of my Firefox screen.
Fortunately I can still access Proton Mail on my iPhone, but I need it on my Windows laptop too.
Please advise!
Hi -- I'm committed to Firefox as my browser, but I'm having a significant issue. I access my Proton Mail account from Firefox, but for a couple of weeks now I can't log into Proton Mail from Firefox. The browser won't even load the Proton Mail login page; it just spins and a message "Waiting for mail.proton.me" is visible in the lower corner of my Firefox screen.
Fortunately I can still access Proton Mail on my iPhone, but I need it on my Windows laptop too.
Please advise!
All Replies (2)
You need to provide links so others can see what happens when they click the links to see what happens or errors it gives.
Try "Clear cookies and site data" from the padlock icon in the address bar.