Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google Sheets - Scrolling Issue

  • 9 ŋuɖoɖowo
  • 22 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ paul257

more options

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Ŋuɖoɖo si wotia

I disabled the Logitech SetPoint addon and the problem was solved.

Xle ŋuɖoɖo sia le goya me 👍 32

All Replies (9)

more options

Does it still happen in Troubleshoot Mode?

more options

It DOES NOT happen in troubleshoot mode, when I restart it back in regular mode it still happens. It's really frustrating.

Maria Quetell trɔe

more options

I have the same issue as of yesterday as well. The one solution that works for me is opening up a private Firefox browser. I tried clearing my cache and refreshing as well and neither worked.

more options

Ɖɔɖɔɖo si wotia

I disabled the Logitech SetPoint addon and the problem was solved.

more options

@Sean's solution worked for me (disabling the Logitec Setpoint extension)

more options

@Sean's solution worked for me too. Too bad that Mozilla and/or Logitech can't seem to fix this. My mouse works correctly in Chrome and Edge.

more options

Does it still happen with the ESR version (115)?

more options

Sean Thomas said

I disabled the Logitech SetPoint addon and the problem was solved.

This worked for me too!

NOTE: I disabled all Logitech apps in Windows including SetPoint, but that did not help--only disabling the addon in Firefox worked.

SteviE trɔe

more options

I have the same problem, but also with an Apple Magic mouse, as well as my Logitec mice. The problem happened all on the same date, on all computers, using Firefox and Google Sheets.