Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox 133.03 installed without permission and deleted profile, backup, address and paswords. even went as far as deleting backup on different folds

more options

firefox update 133.03 has wiped my harddrive of all profiles for the browser including backups even backup that were in different folders. How can I roll back now. I even tried to use a restore point from the day before and it did not help.

firefox update 133.03 has wiped my harddrive of all profiles for the browser including backups even backup that were in different folders. How can I roll back now. I even tried to use a restore point from the day before and it did not help.

All Replies (1)

more options

That is strange. Firefox normally just updates the installation it finds.

Did you by any chance switch between the standard Mozilla build and a special build such as the Windows store version or the PortableApps version?

Also, I know it's rare, but is it possible you are signed in under a different Windows user profile?

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.