Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot "Add Account" to Desktop, Trying to Import from Mobile

  • Nuɖoɖo aɖeke o
  • 0 masɔmasɔ sia le wosi
more options

Got a new my-own-build desktop and have been doing a lot of set up. Found out Outlook limited me to 10 email accounts (odd since I had more than 10 on the old machine) and so A.I. said "use Thunderbird", which I did use regularly in the 2000-early 2010s. I am setting up (adding accounts) to Thunderbird but one of the gmail accounts gave me problems--Google was causing the problem, not Thunderbird--in setup/authentication and now this account wont add to the desktop for some reason. So I went to my mobile and added the account and am now trying to export that account (through PhoneLink) to the desktop, but the desktop "Import" feature does not have a setting import the file from the phone into the desktop. File has a name 'thunderbird_settings_export_2024-12-21.k9s' and not a 'zip' file or any other thing the Import feature looks at.

Got a new my-own-build desktop and have been doing a lot of set up. Found out Outlook limited me to 10 email accounts (odd since I had more than 10 on the old machine) and so A.I. said "use Thunderbird", which I did use regularly in the 2000-early 2010s. I am setting up (adding accounts) to Thunderbird but one of the gmail accounts gave me problems--Google was causing the problem, not Thunderbird--in setup/authentication and now this account wont add to the desktop for some reason. So I went to my mobile and added the account and am now trying to export that account (through PhoneLink) to the desktop, but the desktop "Import" feature does not have a setting import the file from the phone into the desktop. File has a name 'thunderbird_settings_export_2024-12-21.k9s' and not a 'zip' file or any other thing the Import feature looks at.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.