Cannot log into my Quickbooks account.
Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totally frustrating.
The error message i receive is:XML Parsing Error: no root element found Location: https://accounts.intuit.com/app/sign-in?app_group=QBO&asset_alias=Intuit.accounting.core.qbowebapp&iux_tests=49561:8:119104&state={%22queryParams%22:{%22locale%22:%22en-us%22}}&app_environment=prod&locale=en-us Line Number 1, Column 1:
All Replies (2)
I saw your additional note: "I have cleared cache and cookies. Refreshed Firefox. Disabled extensions. Nothing is working"
You might need to use Microsoft Edge or another browser for now. If you could report this to Intuit Support, that would be helpful so they can test and let you know whether their site is incompatible with Firefox, or it's something specific to your browser.
I have reported this to Intuit, who in turn told me to report it to Firefox/Mozilla. I have been using Firefox all the years with Intuit, only since Friday afternoon have i been experiencing this issue
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