Download glitch
I was auto-updated overnight to 128.6ESR 32-bit. My unit is Windows 11 64-bit. When I called up the program later, it did not load my profile of 35GB, neither its accounts nor folders nor email records. What do I do to retrieve the profile?
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I was auto-updated overnight to 128.6.1 ESR 32-bit. My unit is Windows 11 64-bit. When I called up the program later, it did not load my profile of 35GB, neither its accounts nor folders nor email records. What do I do to retrieve the profile? Followup - to Christ1 reply I did the 'https://support.mozilla.org/kb/recover-user-data-missing-after-thunderbird-update' as suggested. The new profile "now in use" is the same 'name' as the older version but it's data is not uploading to the newly opened version.
I was auto-updated overnight to 128.6.1 ESR 32-bit. My unit is Windows 11 64-bit. When I called up the program later, it did not load my profile of 35GB, neither its accounts nor folders nor email records. What do I do to retrieve the profile? Followup - to Christ1 reply I did the 'https://support.mozilla.org/kb/recover-user-data-missing-after-thunderbird-update' as suggested. The new profile "now in use" is blank and is the same 'name' as the older version but it's data is not uploading to the newly opened version. Followup 2: I can pull up old emails only from the T'bird search function 'ctrl-k' if searching by name, e-address, date or subject words.
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