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Error sending email after moving domain to new host

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
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  • Nuɖoɖo mlɔetɔ Matt

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Hi,

I have moved my domain from one.com to dreamhost.com. I use the same email as I always have: me@mydomain.com. When I send mail using the thunderbird client on my windows desktop, I get this message: >>> from Postmaster <support@one.com> This is the mail system at host send.one.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. <<<

I assume there is still a setting that uses 'send.one.com', but I cannot find it. Who can help me out?

Mark

Hi, I have moved my domain from one.com to dreamhost.com. I use the same email as I always have: me@mydomain.com. When I send mail using the thunderbird client on my windows desktop, I get this message: >>> from Postmaster <support@one.com> This is the mail system at host send.one.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. <<< I assume there is still a setting that uses 'send.one.com', but I cannot find it. Who can help me out? Mark

All Replies (1)

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Sounds like your DNS records have not yet been updated to show your new host. Perhaps ask dreamhost as they are the new hosting provider how long that might take. 24 hours is not out of the realms of possibility.

Unless of course your last provider asked you to use their SMTP server not one associated with your registered domain. Then it will appear in the outgoing server (SMTP) in account settings.

Helpful?

Bia biabia

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