Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PDFs not displaying correctly

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • Nuɖoɖo mlɔetɔ jonzn4SUSE

coolbeast786
coolbeast786
more options

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.
Screen ƒe photowo kpe ɖe eŋu

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Thanks for the screenshot. Wish more users did the same... It works for me. see screenshot https://www.irs.gov/pub/irs-pdf/p6045sp.pdf

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.