Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox causes a computer crash when the right hand elevator bar is being used. Blue screen of death message: "NMI parity error | Memory parity error | The system has halted

  • 1 ŋuɖoɖo
  • 7 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ AnonymousUser

more options

When using Firefox, the computer crashes and shows the blue screen of death.

This happened

A few times a week

== moving up and down the web page using the right hand elevator bar

When using Firefox, the computer crashes and shows the blue screen of death. == This happened == A few times a week == moving up and down the web page using the right hand elevator bar

All Replies (1)

more options

This indicates a problem with your computer's hardware, specifically with the memory (RAM). You should have a computer technician examine your computer for hardware problems. Imagine it as the "Check Engine" light in your car coming on.

You can use Memtest86+, available from the Memtest86+ website, to test your computer's memory. This unfortunately isn't as simple as installing and running a program, because the program has to be run before Windows loads in order to access your memory. The way this happens is that the program is placed on a CD, floppy disk, or USB flash drive, and your computer is started from that device rather than the harddrive containing Windows. The program will run a number of tests, and when it completes a full "pass" (which takes about 30 minutes on most computers) it will start over from the beginning. Errors are logged as red lines of text, of these appear there is definitely a problem with your computer's memory that will need to be corrected, most likely by replacing the failed memory.