Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I launch Firefox it takes up to 20 seconds, where IE pops right up ??

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 9 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

Firefox is very slow to launch. I tried uninstall and reinstall, but it made no difference.

Firefox is very slow to launch. I tried uninstall and reinstall, but it made no difference.

All Replies (1)

more options

Does that only happen the first time that you start Firefox or every time?


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Create a new profile as a test to check if your current profile is causing the problems

See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox