Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problems with picasa

  • 1 ŋuɖoɖo
  • 42 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

more options

I recently loaded Firefox on my computer. I use Picasa regularily to email photos but I can no longer do so. When I try to logon to Gmail from Picasa Gmail refuses my password and user name. However Gmail works fine otherwise on this computer. I have 2 other computers which I use to email photos using Picasa and these work fine but I haven't loaded Firefox on them.

I recently loaded Firefox on my computer. I use Picasa regularily to email photos but I can no longer do so. When I try to logon to Gmail from Picasa Gmail refuses my password and user name. However Gmail works fine otherwise on this computer. I have 2 other computers which I use to email photos using Picasa and these work fine but I haven't loaded Firefox on them.

All Replies (1)

more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems