We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Unable to access bookmarks

  • 2 ŋuɖoɖowo
  • 6 masɔmasɔ sia le wosi
  • 10 views
  • Nuɖoɖo mlɔetɔ cor-el

Britt
Britt
more options

Windows Vista FF 3.6 Add-ons in tool box is unresponsive after installing Personas 1.6. Bookmarks imported to Google Toolbar can't be loaded Failed using Safe Mode and uninstalling manually Have a non responsive script running in the background: Script: file:///C:/Program%20 Files/Mozilla%Firefox/components/nsExtensionManager.js:623. The continue or stop box does not respond. Also unable to uninstall and reinstall FF. Message keeps indicating FF is still running and won't cancel..

Windows Vista FF 3.6 Add-ons in tool box is unresponsive after installing Personas 1.6. Bookmarks imported to Google Toolbar can't be loaded Failed using Safe Mode and uninstalling manually Have a non responsive script running in the background: Script: file:///C:/Program%20 Files/Mozilla%Firefox/components/nsExtensionManager.js:623. The continue or stop box does not respond. Also unable to uninstall and reinstall FF. Message keeps indicating FF is still running and won't cancel..

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If the problem continues in Safe Mode, you might want to try a new Firefox profile.

First, make a backup of your computer for safekeeping. To back up Firefox, see Backing up your information.

In order to access the profile manager, you will need to have Firefox completely shut down. If necessary, you can use the Task Manager, Processes tab, to terminate firefox.exe and plugin-container.exe.

Then: Managing profiles.

If the new profile behaves, you can selectively move key settings like bookmarks from your damaged profile to the new profile, see: Recovering important data from an old profile.

Hope this helps.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See Bug 590608 - Personas Plus 1.6 incompatibility with Google Toolbar