Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can not open PDF webpages. The acrobat flashes, then the screen goes black.

  • 3 ŋuɖoɖowo
  • 53 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ Duckaroo

more options

After searching for a certain web page of site, I click on the link, if the link is a PDF link, the screen flash, an adobe box briefly, the goes black.

The extensions and add ons have been updated, still no success.

After searching for a certain web page of site, I click on the link, if the link is a PDF link, the screen flash, an adobe box briefly, the goes black. The extensions and add ons have been updated, still no success.

All Replies (3)

more options

Any help out there???/

more options

After the error comes up, hit ok, then refresh the page.

http://kb2.adobe.com/cps/328/328615.html

A clunky work around, but at least it will work.
more options

I have tried that countless time. Refresh, refresh, refresh!

I have tried opening in the IE tab add-on thing. Nothing...

I have updated adobe. Nothing...

I copy and paste it a new internet explorer window and that does the trick.... That is not the solution to the Mozilla issue though....

D

Duckaroo trɔe