Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Citibank virtual account number generator automatically populates my credit card purchases in Internet Explorer. How do I make that work with Firefox?

  • 3 ŋuɖoɖowo
  • 41 masɔmasɔ sia le wosi
  • 6 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

With Internet Explorer, when I come to a page that requires credit card information, the Citibank virtual (temporary) account number generator pops up and populates the form. This doesn't happen with my FireFox browser.

With Internet Explorer, when I come to a page that requires credit card information, the Citibank virtual (temporary) account number generator pops up and populates the form. This doesn't happen with my FireFox browser.

All Replies (3)

more options

Your More system details list shows a "Virtual Account Numbers" extension.

Is that extension supposed to do what you want in Firefox?

more options

Firefox claims the plugin for Citibank Virtual Account Numbers is incompatible - is there a compatible version or do I have to go back to a previous FF version?

more options

You need to contact that bank and ask them to update their extension for current Firefox 5 and possibly Firefox 6, due to be released later this month.

What is the latest version that the extension supports? If it works with Firefox 4 then you can try if it works if you override the compatibility check.
Don't do that if the extension only supports Firefox 3.x versions.


You can install the portable Firefox 3.6.19 version to access websites that do not work with Firefox 5+.