Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

In Yahoo email, I continually get "non-responsive script" and my system hangs so I can't do anything. Doesn't happen in IE.

  • 1 ŋuɖoɖo
  • 5 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ cor-el

josienajar
josienajar
more options

This is an intermittent problem that seems to become worse as I continue a session in Yahoo email. I suddenly can't scroll, continue typing an email, or even switch to another site. A message window pops up that says a non-responsive script is running in the background and lists one of at least two different Yahoo mail client addresses at the bottom of the message. Sometimes responding to the message results in nothing but subsequent messages saying the same thing. The only thing I can do is close Firefox and open IE to continue with my emails. I don't remember the specific URLs.

This is an intermittent problem that seems to become worse as I continue a session in Yahoo email. I suddenly can't scroll, continue typing an email, or even switch to another site. A message window pops up that says a non-responsive script is running in the background and lists one of at least two different Yahoo mail client addresses at the bottom of the message. Sometimes responding to the message results in nothing but subsequent messages saying the same thing. The only thing I can do is close Firefox and open IE to continue with my emails. I don't remember the specific URLs.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")