Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

ask.com took over and i didn't ask for ask

  • 2 ŋuɖoɖowo
  • 23 masɔmasɔ sia le wosi
  • 8 views
  • Nuɖoɖo mlɔetɔ juandfuca

walking
walking
more options

I installed a greeting card disk from ArcSoft that came as a bonus to hp printer software and it took over Firefox and forced me to use ask.com as my web browser and I can't get rid of it. How do I get Firefox back as my main web browser and get rid of ask?

I installed a greeting card disk from ArcSoft that came as a bonus to hp printer software and it took over Firefox and forced me to use ask.com as my web browser and I can't get rid of it. How do I get Firefox back as my main web browser and get rid of ask?

All Replies (2)

TonyE
TonyE
  • Moderator
more options

ask.com is not a web browser, do you mean that ask.com is now being used for searches from the location bar in Firefox?

If that is your problem, you need to change a hidden preference.

  1. Type about:config into the location bar and press enter
  2. Accept the warning message that appears, you will be taken to a list of preferences
  3. Locate the preference keyword.URL, right-click on it and choose Reset, this will set it back to the default Google search

It may have changed some other settings, for details see http://forums.mozillazine.org/viewtopic.php?p=5069645#p5069645

TonyE trɔe

juandfuca
juandfuca
more options

Yes, that is the case, though improperly stated. Can I get rid of it once and for all as I find it a nuisance.