Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I am college student and my professors require we use Turnitin however Turnitin does not support Firefox 4 how can I get it to work with Firefox 4 or how can I return to Firefox 3

  • 1 ŋuɖoɖo
  • 4 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ TonyE

dgwy
dgwy
more options

Turnitin will not work with firefox 4 how can I return to firefox 3 or how can I get firefox 4 and Turnitin in sync

Turnitin will not work with firefox 4 how can I return to firefox 3 or how can I get firefox 4 and Turnitin in sync

All Replies (1)

TonyE
TonyE
  • Moderator
more options

The Turnitin system requirements on mention Firefox 3. If it does not support Firefox 4 you can downgrade to Firefox 3.6

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles