Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Back button(arrow) fails on new tab, after google search and select.

  • 5 ŋuɖoɖowo
  • 11 masɔmasɔ sia le wosi
  • 10 views
  • Nuɖoɖo mlɔetɔ jrun

more options

1. Open a new tab. 2. Do a Google search. 3. Select one of the search results. 4. Click on the back button(arrow) Nothing happens. The button is not highlighted, indicating there is no back page.

Why does the back button fail?

1. Open a new tab. 2. Do a Google search. 3. Select one of the search results. 4. Click on the back button(arrow) Nothing happens. The button is not highlighted, indicating there is no back page. Why does the back button fail?

All Replies (5)

more options

Are you using the Google search bar on the Navigation Toolbar ?

Works for me.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options
  • Google search is from the line that contains the URL address.
  • It seems to fail every time for me.

New information: It is not just a Google search. 1. New tab 2. www.nvidea.com 3. Select a link and click. 4. Going back to www.nvidea.com does not work. I am guessing any first link on a new tab will fail to get back to the starting page.

more options

Did you check if any of your extensions is causing it?

more options

In "Safe Mode" the problem appears to be gone.

All Active Extensions:

  • Firefox Sync 1.7
  • Java Console 6.0.24
  • McAfee Site Advisor 3.3.1

I would think that these are very common extensions.

'HP Smart Web Printing 4.60' is "disabled" as incompatible with Firefox 4.0.

Update: Disabling McAfee Site Advisor 3.3.1 fixed the problem. The last update to McAfee Site Advisor was April 06, 2011. Can't get more current than that.

its073 trɔe

more options

I had the same problem and disabling Mcafee SiteAdvisor worked for me too. Thanks for posting, this had been bugging me for a while now. Hope McAfee fixes it eventually. At least Web of Trust still works.