Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i have a black blank toolbar please help

  • 2 ŋuɖoɖowo
  • 10 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ camogirl48

more options

I am running the 3.6.16 version and this morning when I booted up I acquired a black blank toolbar. At least I think it is, it is in the toolbar position. Taking up work space. Please tell me how to remove it.

I am running the 3.6.16 version and this morning when I booted up I acquired a black blank toolbar. At least I think it is, it is in the toolbar position. Taking up work space. Please tell me how to remove it.

All Replies (2)

more options

Do you see that toolbar listed as enabled in View > Toolbars?

Issues with a black (empty) toolbar can be caused by a plugin or an extension that is not compatible with Firefox 3.6 and isn't working properly anymore.
A toolbar like the "ZoneAlarm Spy Blocker Plugin Stub for 32-bit Windows" and other toolbars like "Ask.com" or "My Web Search" can cause this issue.

See http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

more options

I figure it out I think. I went to the view menu and un-clicked "My Web Search" and it went away. Don't know if that is right but it worked. Thanks for the help C