We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi Team, Facebook Chat is not availble

  • 2 ŋuɖoɖowo
  • 6 masɔmasɔ sia le wosi
  • 15 views
  • Nuɖoɖo mlɔetɔ wildmohsin

more options

Hi Team, Facebook Chat is not available in Firefox Beta version however it is working fine in Internet explorer. I request u to please look into the issue and let us know whether this is related to Facebook or Mozilla, the chat option is working fine on Internet explorer.Since Mozilla is much better than IE , I request you to look into this so that I can continue using Mozilla. Here is the list of questions I found related to Facebook https://www.facebook.com/topic.php?uid=6494671374&topic=11594 Thanks Mohsin.

Hi Team, Facebook Chat is not available in Firefox Beta version however it is working fine in Internet explorer. I request u to please look into the issue and let us know whether this is related to Facebook or Mozilla, the chat option is working fine on Internet explorer.Since Mozilla is much better than IE , I request you to look into this so that I can continue using Mozilla. Here is the list of questions I found related to Facebook https://www.facebook.com/topic.php?uid=6494671374&topic=11594 Thanks Mohsin.

Ŋuɖoɖo si wotia

You should try clearing the cache- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Also try removing unwanted cookies- Tools > Options > Privacy > Cookies: "Show Cookies"

Did you try running it on Safe mode to see which plugin/addon etc might be causing that?

Here is another thread with the same question with a little more detailed explanation-

http://support.mozilla.com/en-US/questions/774309?s=facebook+chat+not+working&as=s

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

You should try clearing the cache- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Also try removing unwanted cookies- Tools > Options > Privacy > Cookies: "Show Cookies"

Did you try running it on Safe mode to see which plugin/addon etc might be causing that?

Here is another thread with the same question with a little more detailed explanation-

http://support.mozilla.com/en-US/questions/774309?s=facebook+chat+not+working&as=s

more options

Hi Brinda,

Thanks A lot for your support, the solution you provided worked. Thanks a lot keep the good work going. God Bless You.

Thanks, Mohsin.