Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes for no apparent reason. Crash report signature is: icf.dll@0xe130

  • 7 ŋuɖoɖowo
  • 5 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ crimlin45

more options

I have no idea why Firefox crashes. I'm using version 4.0.1

I have no idea why Firefox crashes. I'm using version 4.0.1

All Replies (7)

more options

Do you have Safe Eyes installed?

more options

No. Never heard of it. What is it?

more options

I checked out Safe Eyes software but do not have it on my computer. However, I do have McAfee Site Advisor. Could that be causing a problem?

more options

http://www.mozilla.com/en-US/blocklist/

Older versions of the McAfee Site Advisor have been blocked in Firefox 4 and5, but I don't know if that file is used in the Site Advisor extension or not.

Disable that extension and see if your crashing problem goes away.

more options

Thank you but I'm not sure how to block an extension. Please advise.

more options

I found the add ons and disabled McAfees add on last night. Crashed right after I restarted Firefox. Decided to disable all add ons, Yahoo's tool bar and all Java versions. Hopefully one of them is the cause. Thanks.

more options

Firefox still crashing. Any suggestions would be appreciated.

Thanks.