In Facebook, when I select a photo to enlarge, it turns to black and the enlargement never emerges. This problem began with my last update (before this one). Thank you
In Facebook, whenever I click on a photo to enlarge it, a black screen shows up and remains there until I close it--the photo does not emerge. The photo works fine on other web browsers and was fine on Firefox before the update earlier this year. I have updated the program today and the problem with the photo remains. Thank you.
In Facebook, whenever I click on a photo to enlarge it, a black screen shows up and remains there until I close it--the photo does not emerge. The photo works fine on other web browsers and was fine on Firefox before the update earlier this year. I have updated the program today and the problem with the photo remains. Thank you.
All Replies (1)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
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