Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I see the "new tab" + mark BUT new tabs will NOT open.

  • 2 ŋuɖoɖowo
  • 5 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ riverside

riverside
riverside
more options

I can't open ANY new tabs at all ... the "new tab" tab does not open a new tab, and when I go to "file" and "new tab" nothing happens. I'm using Firefox 3.6.18 on a PC laptop running Windows XP Pro.

I can't open ANY new tabs at all ... the "new tab" tab does not open a new tab, and when I go to "file" and "new tab" nothing happens. I'm using Firefox 3.6.18 on a PC laptop running Windows XP Pro.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbAD2/3.12.2.16749

riverside
riverside Biabia la
more options

Thank you! That apparently was exactly the problem. I didn't even realize that toolbar had been added somehow, until all of a sudden, the "new tab" stopped working. I disabled ASK and it's back to normal. Thanks again.