Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ancestry problem with new update - enhanced viewer banned

  • 2 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 5 views
  • Nuɖoɖo mlɔetɔ Rlkfowler

more options

Hi

You must have many users that do Ancestry .co.uk.

Your updated software has banned the enhanced viewer addon that enables us to view info on Ancestry - WHY ???

Please correct

Hi You must have many users that do Ancestry .co.uk. Your updated software has banned the enhanced viewer addon that enables us to view info on Ancestry - WHY ??? Please correct

All Replies (2)

more options

Firefox doesn't "ban" anything. When an add-on is not compatible with a new version of Firefox, it is disabled. It is up to the developer of each add-on to keep it compatible with Firefox as Mozilla releases new versions of Firefox.

more options

How do I unupdate the latest Firefox to return to a usable item