We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox freezes when I try to download files.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 5 views
  • Nuɖoɖo mlɔetɔ finitarry

more options

Every time I try to download a file, Firefox asks for the directory I want to save it in. The Explorer window opens for the particular directory, but when I press "save" the Download window does not appear and the program freezes. I get the message "Firefox is not responding." This started happening about a week ago. I would appreciate your help since I really like Firefox. JR

Every time I try to download a file, Firefox asks for the directory I want to save it in. The Explorer window opens for the particular directory, but when I press "save" the Download window does not appear and the program freezes. I get the message "Firefox is not responding." This started happening about a week ago. I would appreciate your help since I really like Firefox. JR

All Replies (1)

more options