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when my computer did automartic update of firefox, my internet does not connect

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When I did the update, my homepage shows that rthe it is in the proceasas but in never connects. I disabled my firewall and it still does not connect.

    Explorer works well. If I uninstall Explorer, I will have no internet service.
    Help
When I did the update, my homepage shows that rthe it is in the proceasas but in never connects. I disabled my firewall and it still does not connect. Explorer works well. If I uninstall Explorer, I will have no internet service. Help

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See here:

http://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can


thank you

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