Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Got msg from Firefox Crash Reporter. When will it be back?

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 5 views
  • Nuɖoɖo mlɔetɔ the-edmeister

more options

Each time we click on the Firefox icon, the Crash Reporter appears saying Firefox has crashed, we'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report.

I did as directed, including sending my e-mail address. So far no change. 

Please help, James

Each time we click on the Firefox icon, the Crash Reporter appears saying Firefox has crashed, we'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. I did as directed, including sending my e-mail address. So far no change. Please help, James

All Replies (1)

more options

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

If Firefox crashes even in the SafeMode, see the section under:
You can't open Firefox because it crashes at startup even in Safe Mode: