We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Two commercial pages (inside Amazon and United) sites have displays disrupted in 8.0.1.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

cauble
cauble
more options

Two pages that must display correctly for transactions do not: the Amazon accounts page (https://www.amazon.com/gp/css/homepage.html?ie=UTF8&ref_=topnav_ya) and a United Airlines page (in the URL box attached to this question). Displays are all static. Safari 5.1.1 displays properly. Pre-version-8 Firefox displayed these correctly. Have Style as "Basic" and cleared cache per FAQ info. Using Mac OS X 10.6.8 on an iMac.

Two pages that must display correctly for transactions do not: the Amazon accounts page (https://www.amazon.com/gp/css/homepage.html?ie=UTF8&ref_=topnav_ya) and a United Airlines page (in the URL box attached to this question). Displays are all static. Safari 5.1.1 displays properly. Pre-version-8 Firefox displayed these correctly. Have Style as "Basic" and cleared cache per FAQ info. Using Mac OS X 10.6.8 on an iMac.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

cor-el trɔe