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I've downloaded the latest version (3 times) how do I turn it on?

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My old version of firefox suggrested I get the new (version 9) update. I did. It downloaded fine but it's vanished into the hard drive and I'm still on the old version. How do I get to actually use the new version?

My old version of firefox suggrested I get the new (version 9) update. I did. It downloaded fine but it's vanished into the hard drive and I'm still on the old version. How do I get to actually use the new version?

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Installing Firefox on Windows

see also Firefox 9.0 system Requirements

and Updating Firefox


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

ideato trɔe

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You may need to reset your User Agent; it could have been altered/frozen by some other software that you installed.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: