Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox has been hijacked by "My Web Search" from Mindspark and I can't remove it.

more options

Somehow, "my web search" has hijacked Firefox. When I click the Firefox icon, "My Web Search" comes up instead. I can't find Firefox to reset my home page. The problem program doesn't appear in programs, so I can't uninstall it.

Somehow, "my web search" has hijacked Firefox. When I click the Firefox icon, "My Web Search" comes up instead. I can't find Firefox to reset my home page. The problem program doesn't appear in programs, so I can't uninstall it.

All Replies (1)

more options

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site