Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

deleted extensions on update

  • 2 ŋuɖoɖowo
  • 4 masɔmasɔ sia le wosi
  • 13 views
  • Nuɖoɖo mlɔetɔ ramirezi

more options

Firefox automatically updated then all the extentions vanished. I started downloading the extensions again but whenever I press on the new Extensions Options, the browser freezes and has to be shut down by Task Manager. Is there a way to get the original extensions and settings back like they were before the update?

Firefox automatically updated then all the extentions vanished. I started downloading the extensions again but whenever I press on the new Extensions Options, the browser freezes and has to be shut down by Task Manager. Is there a way to get the original extensions and settings back like they were before the update?

Ŋuɖoɖo si wotia

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

more options

I followed the instructions to delete the extension files then when I went to the link for corrupted files, it did nothing. Now I go to my extensions and it says I have none. It looks like it's time to quit Firefox. It just doesn't work anymore. I'm very disappointed having to quit after all these years.