Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My AOL account on Firefox got hacked and I lost all contacts and file folders. Is there anyway I can find a backup file and reload??

more options

My AOL account is on Mozilla/firefox, I do not have a disk loaded version. Unfortunately, I stupidly gave a "AOL Support" service my password, they got into my account, sent emails to my contact list, and cleared out my contacts as well as my saved folders. I immediately changed my password, but still lost the files. Is there a procedure I can use to recover those AOL files??

My AOL account is on Mozilla/firefox, I do not have a disk loaded version. Unfortunately, I stupidly gave a "AOL Support" service my password, they got into my account, sent emails to my contact list, and cleared out my contacts as well as my saved folders. I immediately changed my password, but still lost the files. Is there a procedure I can use to recover those AOL files??

All Replies (1)

more options

You should contact AOL directly. They probably make backups every so often. Might not be up-to-date, but it's a better bet than combing through old cache files on your PC.