Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

vimeo video won't show

  • 11 ŋuɖoɖowo
  • 139 masɔmasɔ sia le wosi
  • 35 views
  • Nuɖoɖo mlɔetɔ JJ333

more options

Firefox 11, embedded vimeo video, doesn't show up on the screen, doesn't play.

Firefox 11, embedded vimeo video, doesn't show up on the screen, doesn't play.

All Replies (11)

more options

Does that happen with all videos on the Vimeo site?

It is possible that the video is encoded as H.264 and may not work if that is the case.

more options

I can watch videos at the Vimeo site. Thanks for suggesting that; I hadn't checked.

So are you saying that FF cannot play videos with certain encodings (I'm not technical, don't know the difference), while other browsers can? Is there a plugin or add-on I can install to fix that incompatibility?

Strange, though. I just went back to the 2 websites I was having vimeo problems with yesterday. Those videos ARE now showing & working in FF. Hmm. Any guesswork explanation for this?

Thanks for your help.

more options

Was that a problem with embedding a Vimeo video on another web page (domain) or with viewing a video on the Vimeo site?

It may have been a problem with the Vimeo site or with the link on the page if it happened on another website and may have been corrected or there may have been a problem with the cache or cookies.

If it happens again then try to reload the web page and bypass the cache and possibly delete cookies from domains that are involved.

To bypass the cache:

  • Press and hold Shift and left-click the Reload button .
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

It was a viewing problem. It wasn't a problem with the site or link or video, because I was able to view it in Chrome on this same computer. I did try reloading the page, as well as closing the browser and reloading. No help. I didn't think to delete the cache or cookies though.

Thanks for the bypass-cache methods. Those will prove useful from time to time, I'm sure. And thanks again for your help.

more options

Above (cache/cookies) methods don't work for me. Can't play embedded videos on Vimeo and RT.com anymore. With the earlier FF version I had to switch Plugin container off in order to play Real files. What will it be this time?  :-(

more options

Which Flash player do you have installed?

more options

Thanks Cor-el Have 11.1.102.63 installed. Btw, there's no problem with playing the RT files (Mp4 and Flv) as they appear in the source. A discrepancy between Rt's (and Vimeo's) config and FF11, I suppose.

more options

Downgrading to FF10 solved the problem with RT.

more options

My config in FF 10/11:

dom.ipc.plugins.enabled.nptest.dll;false
dom.ipc.plugins.enabled.npswf32.dll;false
dom.ipc.plugins.enabled.npqtplugin.dll;false
dom.ipc.plugins.enabled.npctrl.dll;false
dom.ipc.plugins.enabled.i386.nppl3260.dll;false
dom.ipc.plugins.enabled;false

If 'dom.ipc.plugins.enabled;true' Vimeo works fine, but RealPlay does not.
No probs using MSIE.
Has anybody any suggestions, please?

Problem solved
120411 added: dom.ipc.plugins.enabled.nppl3260.dll;false
changed: dom.ipc.plugins.enabled;true
and now Vimeo and RT videos are both working.

cor-el trɔe

more options

@JJ333

Where do we find that file in OSX so I can make the adjustment to fix this bug?

more options

Chris - Mine is a PC (Vista) and the lines I mentioned are (or should be) in FF's configuration ('about:config').