Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I open my Firefox browser and then choose a link I am not able close the tab in which the link opens and I am not able to return to the original website

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

more options

In addition to the above, i am not able to open any link that appears in the bar below the main bar on the browser. Also, no matter how many times I reset my home page, it then changes and this is what opens... http://mystart.incredibar.com/mb124

In addition to the above, i am not able to open any link that appears in the bar below the main bar on the browser. Also, no matter how many times I reset my home page, it then changes and this is what opens... http://mystart.incredibar.com/mb124

All Replies (2)

more options

Resetting Firefox should do the trick. Instructions here - Refresh Firefox - reset add-ons and settings

more options

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

See also:

IncrediMail Help Center: How do I remove IncrediMail MyStart from my Firefox Internet Browser?