Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to save bank user details when box ticked

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 7 views
  • Nuɖoɖo mlɔetɔ martinfuller

more options

Firefox will now not store my bank customer ID. I tick the box to save but the information is not stored.

Firefox will now not store my bank customer ID. I tick the box to save but the information is not stored.

Ŋuɖoɖo si wotia

There were two entries for my Bank in the history. I removed both of the cookies. I then entered the details of my bank and 'saved for next time' -The details are now there! Deleting the cookies and then storing them again has resolved the issue.

Many thanks for your help in trying to resolve -appreciated

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

The website may be using autocomplete=off to prevent Firefox from saving and filling the name and password.

You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.

more options

Many thanks fr the reply. no this did not resolve the issue. In the 'about:permissions' if I select the url from the list on the left permission for my bank is shown. Store password -Allow 0 passwords are stored for this website [greyed out] Manage Passwords...


Share Location -Always ask Set Cookies -Allow Open Pop-up Windows -Block Maintain offline Storage - Always Ask

more options

Ɖɔɖɔɖo si wotia

There were two entries for my Bank in the history. I removed both of the cookies. I then entered the details of my bank and 'saved for next time' -The details are now there! Deleting the cookies and then storing them again has resolved the issue.

Many thanks for your help in trying to resolve -appreciated

martinfuller trɔe