We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox immediately crashes on opening, will start in safe mode, problem just began a few days ago

  • 1 ŋuɖoɖo
  • 7 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ the-edmeister

more options

First crashed under Firefox 9, then installed 14, still crashes. Will not allow me to update add ons. Uninstalled Firefox, downloaded 14 and reinstall, still crashes. Attaching last crash report. Problem started one day ago. If I shut down my computer and restart and then run Firefox first it will run, but once it is closed or another program run, it crashes.

First crashed under Firefox 9, then installed 14, still crashes. Will not allow me to update add ons. Uninstalled Firefox, downloaded 14 and reinstall, still crashes. Attaching last crash report. Problem started one day ago. If I shut down my computer and restart and then run Firefox first it will run, but once it is closed or another program run, it crashes.

All Replies (1)

more options