Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks and History went missing after FF 15 update!

  • 3 ŋuɖoɖowo
  • 28 masɔmasɔ sia le wosi
  • 17 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

I just updated FF to version 15.0.1 and all my bookmarks and history are missing! I've tried to restore them from FF bookmarks backup but was unable to. PLEASE HELP!

I just updated FF to version 15.0.1 and all my bookmarks and history are missing! I've tried to restore them from FF bookmarks backup but was unable to. PLEASE HELP!

Ŋuɖoɖo si wotia

Thanks cor-el. That Didn't work BUT I tried this path and it WORKED!!! For anyone with the same issue, try this:

Quit Firefox if it's running. In the Finder, open the Library folder in your home folder (not the Library folder at the top level of your boot volume.) Enter Time Machine and restore the following items:

Library/Application Support/Firefox

Library/Application Support/Mozilla

Library/Preferences/org.mozilla.firefox.plist

Relaunch Firefox

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

You can't restore lost history unless you restore an older copy of the places.sqlite file, possibly from the Time Machine if you have it enabled.
You should be able to get the bookmarks back from a JSON backup in the bookmarkbackups folder.

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can try to check and repair the places database with this extension.

more options

Ɖɔɖɔɖo si wotia

Thanks cor-el. That Didn't work BUT I tried this path and it WORKED!!! For anyone with the same issue, try this:

Quit Firefox if it's running. In the Finder, open the Library folder in your home folder (not the Library folder at the top level of your boot volume.) Enter Time Machine and restore the following items:

Library/Application Support/Firefox

Library/Application Support/Mozilla

Library/Preferences/org.mozilla.firefox.plist

Relaunch Firefox

more options

You're welcome.

Sounds that you recovered the entire Firefox profile folder;

  • /Users/<user>/Library/Application Support/Firefox/Profiles/

I'm not sure which Firefox files would be stored in Library/Application Support/Mozilla as that sounds more like a location used in old Mozilla Suite or SeaMonkey profiles.