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Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

What do I have to do to be able to see Videos that is sent to me from a phone they will not open. Thanks for your help.

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 2 views
  • Nuɖoɖo mlɔetɔ stellahmcmanus

stellahmcmanus
stellahmcmanus
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T he videos are sent to me in my email, and when I try to open the video the frame just goes black and I could leave it like that for a long time and nothing happens at all.

T he videos are sent to me in my email, and when I try to open the video the frame just goes black and I could leave it like that for a long time and nothing happens at all.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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I think you need a plugin to handle the format/codec of those videos; Firefox doesn't handle many formats on its own.

If you right-click the black area, can you tell from the shortcut menu which plugin currently is trying to play the video? QuickTime supports a lot of formats, if you haven't tried that one already.

stellahmcmanus
stellahmcmanus Biabia la
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I downloaded QuickTime but it did not help I still just get a black box. I can view the videos that come from YouTube but cannot view any that is sent to my Facebook from a camers. Please help.