Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why is firefox 16.0.2 not supported by Norton 360?

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ TheOldFox

more options

I had Norton 360 installed, but after they updated to the latest version, I got a message that FF16 is not supported. Backup didn't work anymore, neither did "identity safe".

Any idea why this happened? I cannot get a satisfactory answer from Norton.

I have since Uninstalled Norton 360.

I had Norton 360 installed, but after they updated to the latest version, I got a message that FF16 is not supported. Backup didn't work anymore, neither did "identity safe". Any idea why this happened? I cannot get a satisfactory answer from Norton. I have since Uninstalled Norton 360.

All Replies (1)

more options

You need to check for Norton updates with every Firefox release. Norton usually releases an update on the same day as a new Firefox release. Run LiveUpdate as many times as necessary to get all updates - restart your system as required.


Other- You need to update some plugins. Out of date plugins make any browser installed on your system vulnerable to attack.