Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crash-ID: bp-04d29ee9-fcff-4dbe-8a9e-f54d82130316

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 31 views
  • Nuɖoɖo mlɔetɔ wilhelmIII

more options

Running Win7 and FF 20.0. Everytime I start using FF it crashes on startup.

Crash-ID: bp-04d29ee9-fcff-4dbe-8a9e-f54d82130316

Please shine some light.

Thanks in advance.

Running Win7 and FF 20.0. Everytime I start using FF it crashes on startup. Crash-ID: bp-04d29ee9-fcff-4dbe-8a9e-f54d82130316 Please shine some light. Thanks in advance.

Ŋuɖoɖo si wotia

hello, this is an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (3)

more options

Ɖɔɖɔɖo si wotia

hello, this is an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

more options

follow these steps

more options

I'am using the latest drivers but disabling hardware acc, did the trick. Thank you very much.