Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why has Firefox suddenly started trying to close everything when I try to close a preview pane of a single, seperate webpage??

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

more options

Since the last update, everytime I try to close a firefox window from the preview, firefox wants to close ALL of my windows and tabs. I just want to close a pop up, I don't think it's unreasonable to be able to do that without actually switching to it. I haven't had any problem with this in the past.

Since the last update, everytime I try to close a firefox window from the preview, firefox wants to close ALL of my windows and tabs. I just want to close a pop up, I don't think it's unreasonable to be able to do that without actually switching to it. I haven't had any problem with this in the past.

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.